Privacy policy

This policy explains what information RL Installers (“we”, “us”) collects through rlpavers.com, how we use it and the choices you have.

Information we collect

Information you give us: when you request an estimate or contact us, we collect your name, email, phone number, city or community, the service you’re interested in and your message.

Information collected automatically: like most websites, our server and analytics tools may record technical data such as your browser, device, pages visited and the campaign that brought you to our site (UTM parameters).

How we use your information

To answer your request, schedule consultations, prepare estimates and provide our services.

To improve our website and understand which pages and campaigns are useful.

We do not sell or rent your personal information.

Service providers

We use trusted providers to operate the website and communicate with you, including our email delivery service, Google Analytics, the LeadConnector chat widget and Jobber (if you choose to submit a request through our Client Hub). These providers process data on our behalf and under their own privacy policies.

Cookies

Analytics and chat tools may use cookies or similar technologies. You can block or delete cookies in your browser settings; the website will still work.

Data retention and security

We keep contact requests for as long as needed to serve you and meet legal and accounting obligations. We use reasonable safeguards to protect your information, but no method of transmission over the internet is 100% secure.

Your choices

You can ask us to access, correct or delete the personal information you sent us, or to stop contacting you, by writing to info@rlpavers.com or calling (239) 245-0588.

Children

Our website is not directed to children under 13 and we do not knowingly collect their information.

Changes and contact

We may update this policy from time to time; the date at the top shows the latest version. Questions? Contact RL Installers, 2464 Davis Blvd, Naples, FL 34104 · info@rlpavers.com · (239) 245-0588.